Frequently Asked Questions
How does the booking process work?
Request a booking
Submit your trip details via our booking form. Published fares apply to standard listed routes, subject to availability.
FIXED FARES
Published fares apply to standard listed routes for up to 2 passengers with standard luggage. Any non-standard requirements will be advised before confirmation.
Confirmation by email
Once received, we’ll confirm availability by email. Your booking is confirmed once you receive our confirmation.
Return & round trips
Return transfers, dining returns and multi-stop journeys can all be requested. Please include the details in the notes section so we can confirm the booking correctly.
Final details
Pickup time, location and any special notes are confirmed before your journey so everything is clear ahead of travel.
Payment & changes
Payment details are confirmed with your booking confirmation. If you need to make changes to your booking, please contact us as soon as possible.