Privacy Policy
Green Rides (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and store personal information when you use our website and submit a booking request.
Personal information we collect
​We may collect personal information you provide to us, including:
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Name
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Email address
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Phone number
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Pickup and drop-off details
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Booking notes or special requirements
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Any other information you choose to include in your request​​
How we collect information
We collect information when you:
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Submit a form on our website (e.g. Request Booking)
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Contact us by email or phone
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Browse our website (via cookies and analytics tools)
How we use your information
We use your information to:
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Respond to booking requests and confirm availability/pricing
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Communicate with you about your journey details
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Provide and improve our services and customer experience
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Maintain, secure and improve our website
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Comply with legal obligations
How we use your information
We use your information to:
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Respond to booking requests and confirm availability/pricing
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Communicate with you about your journey details
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Provide and improve our services and customer experience
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Maintain, secure and improve our website
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Comply with legal obligations
Analytics & Cookies
We use Google Analytics to help us understand how visitors use our website (for example, pages viewed, time spent on site, approximate location, device and browser information). Google Analytics may use cookies and similar technologies to collect this information.
Information collected via Google Analytics is generally aggregated and used to improve our website and marketing effectiveness. Google may process this information on servers located outside Australia.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.
For more information about how Google handles data, you can refer to Google’s privacy information: https://policies.google.com/privacy
Sharing your information
We do not sell your personal information. We may share information only when necessary:
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With service providers that help us operate our website and business (e.g. website hosting, form tools, email services, analytics)
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Where required by law, court order, or to protect our rights
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access & Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Green Rides
Email: bookings@greenrides.com.au
Phone: 0493 693 503